Clear expectations

Website & booking terms

These general terms explain how website information and package confirmations should be understood.

Rates and availability

Rates labelled “from” are starting prices. The final rate depends on the selected package, travel date, group size, pickup area, shared or private transport and optional activities. No booking is confirmed until the company provides and accepts a package confirmation.

Package details

Timings, routes, activities, meals, attraction entry and photo stops vary by package. Your written confirmation controls where it differs from general website copy.

Google Maps content

If live Google rating data is enabled, that content is supplied by Google Maps and remains subject to the Google Maps Platform terms at https://cloud.google.com/maps-platform/terms and Google policies. The website identifies Google Maps beside the rating and links to the source listing when available.

Guest responsibilities

Guests should provide accurate contact and booking information, follow safety instructions, disclose relevant mobility or medical considerations, and carry any identification or clothing required for the confirmed itinerary.

Changes outside our control

Weather, traffic, venue closures, public restrictions and operational conditions can affect a route or activity. Where necessary, the team will explain an available adjustment or alternative.

Questions about a booking?

Please use the travel enquiry form and include the booking name, experience and date where applicable.